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Elevate your guest experience and boost loyalty

Branded Concierge for Hotels, Villas & Residences

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Branded Concierge for Hotels, Villas & Residences

Give your guests more than a stay—give them seamless access to luxury.

Elevate your hospitality experience with Rivierica’s white-label concierge, fully tailored to your brand. Whether you run a boutique villa or a five-star hotel, our system helps you deliver exclusive experiences under your own name. From upselling premium services to providing data insights, your guests get more—and so do you.

  • Fully branded concierge service with your logo and style

  • Upsell luxury services and curated experiences, effortlessly

  • Easy integration via website, PMS, widget, or QR code

  • Access guest analytics and usage reports

  • Fast onboarding and dedicated support

Ways We Elevate Your Guest Experience

More value, less effort.

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A concierge that speaks your identity

Your Brand, Front and Center

Offer your guests a seamless white-label concierge that looks and feels entirely like your own. From logo to language, the service is fully customized to your property’s brand—elevating credibility and guest trust from the start.

Let premium services sell themselves

Upsell with Ease

Whether it’s late checkouts, yacht bookings or Michelin-star dinners, guests can explore and book upgrades instantly—via your site, PMS or in-room QR. No training or staffing required. You earn more, they enjoy more.

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Luxurious Home

Know your guests, retain your guests

Insights that Drive Loyalty

Access real-time data on what your guests love. Use their preferences and behavior to personalize offers, anticipate needs, and turn one-time bookings into loyal, returning guests—powered by actionable insights.

A seamless onboarding experience, built around your needs.

How it works?

Let’s explore what fits your property best

Start by booking a quick demo call. We'll walk you through the platform, understand your property type (hotel, villa, residence), and recommend the best plan based on your needs and guest profile.

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Unlock the level of access that suits your ambitions.

Memberships Pricing for Properties & Hosts

€99/month

Starter

Basic branding (logo, name, theme)

Location-based guest suggestions

Rivierica affiliate links

Email support

€490/month

Pro

Full white-label concierge

Use your own affiliate links

Custom guest FAQ/knowledge base

Usage reports and analytics

Priority support

Custom (from €1,000/month)

Enterprise

Concierge on custom subdomain

Deep PMS/website integration

Custom onboarding

Dedicated account manager

Your Top 5 Questions, Answered

verything you need to know before launching your branded concierge.

  • It’s a fully customizable, white-label concierge service that properties can brand as their own — helping them deliver premium guest experiences and increase upsells.

  • You can integrate it directly into your website, PMS, or even via a QR code in-room. It’s flexible and works with your current tech stack.

  • Yes — our Pro and Enterprise plans allow full white-label customization, including your logo, colors, and preferred affiliate programs.

  • Each tier comes with specific features, from basic branding and suggestions (Starter) to deep PMS integration and dedicated support (Enterprise). Compare them to choose the right fit.

  • With priority setup and training included, most properties can go live in just a few days after selecting a plan.

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Hear it from our clients

The blend of AI suggestions and human follow-up is brilliant. I never have to repeat myself — everything just flows.
— Jonathan R., London & Dubai

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Hear it from our clients

“Worth every cent. From elite events to discreet travel, they handled it all.”
I’ve worked with other luxury concierges before — none come close to the level of detail and access Rivierica offers.
— Maria C., Monaco

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Hear it from our clients

“Rivierica opened doors I didn’t even know existed.”
From last-minute private jets to dinner inside a closed museum in Florence, their concierge team delivered flawlessly every time.
— Isabelle M., Paris

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